For Supervisors and Directors

EnquiryDesk allows supervisors and directors to:

  • Insights about help-seekers and volume of enquiries: EnquiryDesk passively collects high-level statistics of enquiries

Law Centre Admin

EnquiryDesk allows administrative staff to:

  • Administer your Law Centre profile Set up your automated response to email enquiries, set up your voicemail prompt and access the forwarding email and phone number for your Law Centre.

  • Set up Users Invite new users, edit user profiles or archive users, set up new teams and manage who is involved in each team. See Users.

  • Set up Quick-reply templates see Templates

  • Set up Signatures see Templates

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