> For the complete documentation index, see [llms.txt](https://law-centres-network.gitbook.io/enquirydesk-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://law-centres-network.gitbook.io/enquirydesk-documentation/fundamentals/task-lists.md).

# Task Lists

{% hint style="info" %}
**Good to know:** EnquiryDesk arranges All Enquiries into two lists: Unassigned and Assigned. 
{% endhint %}

Enquiries that are **Unassigned** have not yet been assigned to an individual or team (see [**Assigning an enquiry**](/enquirydesk-documentation/guides/assigning-an-enquiry.md)). **Assigned** enquiries have been assigned, but are not yet **Closed**.

Task lists record the number of enquiries and this number updates automatically as and when an action is taken. 

To navigate the task list, you can:

* Use Search
* Filter results according to date range
* Filter results according to Type of enquiry, Area of law, Referrer

{% embed url="<https://www.loom.com/share/82a721a104df4eb6a60203495312421e>" %}
How to navigate task lists
{% endembed %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://law-centres-network.gitbook.io/enquirydesk-documentation/fundamentals/task-lists.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.