Task Lists

Good to know: EnquiryDesk arranges All Enquiries into two lists: Unassigned and Assigned.

Enquiries that are Unassigned have not yet been assigned to an individual or team (see Assigning an enquiry). Assigned enquiries have been assigned, but are not yet Closed.

Task lists record the number of enquiries and this number updates automatically as and when an action is taken.

To navigate the task list, you can:

• Use Search

• Filter results according to date range

• Filter results according to Type of enquiry, Area of law, Referrer

How to navigate task lists