> For the complete documentation index, see [llms.txt](https://law-centres-network.gitbook.io/enquirydesk-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://law-centres-network.gitbook.io/enquirydesk-documentation/fundamentals/task-lists.md).

# Task Lists

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**Good to know:** EnquiryDesk arranges All Enquiries into two lists: Unassigned and Assigned. 
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Enquiries that are **Unassigned** have not yet been assigned to an individual or team (see [**Assigning an enquiry**](/enquirydesk-documentation/guides/assigning-an-enquiry.md)). **Assigned** enquiries have been assigned, but are not yet **Closed**.

Task lists record the number of enquiries and this number updates automatically as and when an action is taken. 

To navigate the task list, you can:

* Use Search
* Filter results according to date range
* Filter results according to Type of enquiry, Area of law, Referrer

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How to navigate task lists
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