> For the complete documentation index, see [llms.txt](https://law-centres-network.gitbook.io/enquirydesk-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://law-centres-network.gitbook.io/enquirydesk-documentation/what-is-enquirydesk.md).

# What is EnquiryDesk?

{% hint style="info" %}
**In a nutshell:** EnquiryDesk enables Law Centres to triage enquiries quickly, and understand client history at a glance, by bringing together phone calls, emails, and text messages into one platform
{% endhint %}

You can access **EnquiryDesk** through [ ](https://lcn.enquirydesk.app/)<https://lcn.enquirydesk.app/>

![Welcome to EnquiryDesk!](/files/SafVmiGLNcpHtVXvj0jg)

## Getting Started

**Got 2 minutes?** Check out a video overview of our product:

{% embed url="<https://www.loom.com/share/462fedf172ae43efa8fd03898bf395b6>" %}
Introduction: How to log in and set up EnquiryDesk for your Law Centre
{% endembed %}

### Guides: Jump right in

Follow our handy guides to get started on the basics as quickly as possible:

{% content-ref url="/pages/e2htHwOx8zNVAFxgXyb7" %}
[Managing your enquiries](/enquirydesk-documentation/guides/managing-your-enquiries.md)
{% endcontent-ref %}

{% content-ref url="/pages/Id1e1TxcZzy42YXNHPBb" %}
[Assigning an enquiry](/enquirydesk-documentation/guides/assigning-an-enquiry.md)
{% endcontent-ref %}

{% content-ref url="/pages/5l5B7QXRpyO8q3T9dYc8" %}
[Actioning an enquiry](/enquirydesk-documentation/guides/actioning-an-enquiry.md)
{% endcontent-ref %}

{% content-ref url="/pages/5bDALhXXPypEkLsBqWQJ" %}
[Customisation](/enquirydesk-documentation/guides/customisation.md)
{% endcontent-ref %}

### Fundamentals: Dive a little deeper

Learn the fundamentals of EnquiryDesk to get a deeper understanding of our main features:

{% content-ref url="/pages/O98SSXHUpz1tDrwu9jfn" %}
[Enquiries](/enquirydesk-documentation/fundamentals/enquiries.md)
{% endcontent-ref %}

{% content-ref url="/pages/RDZCXcjhwhhqbh1SdZjv" %}
[Referred Enquiries](/enquirydesk-documentation/fundamentals/referred-enquiries.md)
{% endcontent-ref %}

{% content-ref url="/pages/4Yxy7Cb6OziNXYCevYIe" %}
[Task Lists](/enquirydesk-documentation/fundamentals/task-lists.md)
{% endcontent-ref %}

{% content-ref url="/pages/CJ8PUusd8KThgJkF1dPx" %}
[Users](/enquirydesk-documentation/fundamentals/users.md)
{% endcontent-ref %}

{% content-ref url="/pages/FVdUfp4DihCUtxuhxopV" %}
[Teams](/enquirydesk-documentation/fundamentals/teams.md)
{% endcontent-ref %}

{% content-ref url="/pages/W2fMIt9gggp3RK0DBc0M" %}
[Configuration](/enquirydesk-documentation/fundamentals/configuration.md)
{% endcontent-ref %}

{% content-ref url="/pages/s7ZOkuApl3YtxdQ0IXSX" %}
[Statistics](/enquirydesk-documentation/fundamentals/statistics.md)
{% endcontent-ref %}
