EnquiryDesk
  • What is EnquiryDesk?
  • Guides
    • Managing your enquiries
      • Merge enquiries
      • Duplicate enquiries
    • Assigning an enquiry
    • Actioning an enquiry
    • Customisation
  • Fundamentals
    • Enquiries
    • Referred Enquiries
    • Task Lists
    • Users
    • Teams
    • Configuration
    • Statistics
  • Use Cases
    • For Reception and Triage
      • Case management Integrations
      • Contact form integrations
    • For Caseworkers
    • For Supervisors and Directors
  • Extras
    • FAQs
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  • Getting Started
  • Guides: Jump right in
  • Fundamentals: Dive a little deeper

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What is EnquiryDesk?

Introduction

NextManaging your enquiries

Last updated 3 years ago

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In a nutshell: EnquiryDesk enables Law Centres to triage enquiries quickly, and understand client history at a glance, by bringing together phone calls, emails, and text messages into one platform

You can access EnquiryDesk through https://lcn.enquirydesk.app/

Getting Started

Got 2 minutes? Check out a video overview of our product:

Guides: Jump right in

Follow our handy guides to get started on the basics as quickly as possible:

Fundamentals: Dive a little deeper

Learn the fundamentals of EnquiryDesk to get a deeper understanding of our main features:

Managing your enquiries
Assigning an enquiry
Actioning an enquiry
Customisation
Enquiries
Referred Enquiries
Task Lists
Users
Teams
Configuration
Statistics
Introduction: How to log in and set up EnquiryDesk for your Law Centre
Welcome to EnquiryDesk!