# EnquiryDesk

## EnquiryDesk

- [What is EnquiryDesk?](https://law-centres-network.gitbook.io/enquirydesk-documentation/what-is-enquirydesk.md): Introduction
- [Managing your enquiries](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides/managing-your-enquiries.md): EnquiryDesk is a tool that helps Law Centres manage enquiries from a single platform regardless of the format of the original enquiry.
- [Merge enquiries](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides/managing-your-enquiries/merge-enquiries.md)
- [Duplicate enquiries](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides/managing-your-enquiries/duplicate-enquiries.md)
- [Assigning an enquiry](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides/assigning-an-enquiry.md): EnquiryDesk is designed to ensure that all enquiries are accounted for and actioned.
- [Actioning an enquiry](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides/actioning-an-enquiry.md): The aim of EnquiryDesk is to close all enquiries with an outcome.
- [Customisation](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides/customisation.md)
- [Enquiries](https://law-centres-network.gitbook.io/enquirydesk-documentation/fundamentals/enquiries.md)
- [Referred Enquiries](https://law-centres-network.gitbook.io/enquirydesk-documentation/fundamentals/referred-enquiries.md)
- [Task Lists](https://law-centres-network.gitbook.io/enquirydesk-documentation/fundamentals/task-lists.md)
- [Users](https://law-centres-network.gitbook.io/enquirydesk-documentation/fundamentals/users.md)
- [Teams](https://law-centres-network.gitbook.io/enquirydesk-documentation/fundamentals/teams.md)
- [Configuration](https://law-centres-network.gitbook.io/enquirydesk-documentation/fundamentals/configuration.md)
- [Statistics](https://law-centres-network.gitbook.io/enquirydesk-documentation/fundamentals/statistics.md)
- [For Reception and Triage](https://law-centres-network.gitbook.io/enquirydesk-documentation/use-cases/for-reception-and-triage.md)
- [Case management Integrations](https://law-centres-network.gitbook.io/enquirydesk-documentation/use-cases/for-reception-and-triage/case-management-integrations.md)
- [Contact form integrations](https://law-centres-network.gitbook.io/enquirydesk-documentation/use-cases/for-reception-and-triage/contact-form-integrations.md)
- [For Caseworkers](https://law-centres-network.gitbook.io/enquirydesk-documentation/use-cases/for-caseworkers.md)
- [For Supervisors and Directors](https://law-centres-network.gitbook.io/enquirydesk-documentation/use-cases/for-supervisors-and-directors.md)
- [FAQs](https://law-centres-network.gitbook.io/enquirydesk-documentation/extras/faqs.md)