> For the complete documentation index, see [llms.txt](https://law-centres-network.gitbook.io/enquirydesk-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides.md).

# Guides

- [Managing your enquiries](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides/managing-your-enquiries.md): EnquiryDesk is a tool that helps Law Centres manage enquiries from a single platform regardless of the format of the original enquiry.
- [Merge enquiries](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides/managing-your-enquiries/merge-enquiries.md)
- [Duplicate enquiries](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides/managing-your-enquiries/duplicate-enquiries.md)
- [Assigning an enquiry](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides/assigning-an-enquiry.md): EnquiryDesk is designed to ensure that all enquiries are accounted for and actioned.
- [Actioning an enquiry](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides/actioning-an-enquiry.md): The aim of EnquiryDesk is to close all enquiries with an outcome.
- [Customisation](https://law-centres-network.gitbook.io/enquirydesk-documentation/guides/customisation.md)