# Task Lists

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**Good to know:** EnquiryDesk arranges All Enquiries into two lists: Unassigned and Assigned.&#x20;
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Enquiries that are **Unassigned** have not yet been assigned to an individual or team (see [**Assigning an enquiry**](../guides/assigning-an-enquiry)). **Assigned** enquiries have been assigned, but are not yet **Closed**.

Task lists record the number of enquiries and this number updates automatically as and when an action is taken.&#x20;

To navigate the task list, you can:

* Use Search
* Filter results according to date range
* Filter results according to Type of enquiry, Area of law, Referrer

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How to navigate task lists
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